This Privacy Policy sets out how Itbaf S.A. respects the privacy of its online visitors and customers, and complies with applicable privacy laws. The company is committed to data security, and this policy may change—please review it periodically for updates.
Personal data: any information that identifies you as an individual (“Personally Identifiable Information”) or relates indirectly to it. Itbaf also processes anonymous or aggregated data for usage statistics, which cannot identify individuals. Such data may be shared with third parties.
2.1 We collect your email and country when you create an account, along with a username and password. Your account is assigned a number to avoid exposing personal details. You don’t need to provide your real name.
We may also collect personal data you explicitly provide in chats, forums, feedback, orders, contests, or surveys, including contact info and any content you post.
3.2 We collect data from your interactions with our websites and services, such as browser/device info, automated interaction data, and app usage statistics.
3.3 For Games and Subscriptions we gather usage data (“game statistics”), including preferences, progress, play time, OS, device config, unique IDs, and crash reports.
3.4 We use Google Analytics, which places cookies to track site usage. Google stores this data on U.S. servers and may truncate full IPs there.
3.5 To detect fraud or other violations of our Subscriber Agreement or laws, we collect and retain certain data only as long as necessary or until any legal case is resolved.
a) To perform our user agreement and deliver services;
b) To comply with legal obligations (e.g., tax retention laws);
c) For legitimate interests of Itbaf or third parties, unless overridden by your rights;
d) With your consent.
6.1 Itbaf and affiliates may share your data internally, and transfer it in mergers or sales per law.
6.2 External customer‑service providers may receive your data only as needed for support.
6.3 Under internet standards, we may share IPs and content‑IDs with CDNs and game‑server providers based on location.
6.4 We may disclose personal data to comply with judicial orders or regulations.
You can contact Itbaf’s data protection officer at: soporte@itbaf.com